In order to configure and personalize your IBE, you will need to have access to the Admin Settings control panel in your Frontdesk Anywhere account.
You will see a full list of links dedicated to IBE:
Guest Requests
You can set up pre-defined options to offer your guests. These options will conveniently appear at the time the guest finalizes their reservation, and they will be delivered in each folio’s Comment box.
Click on the link Guest Requests under section IBE:
Type in the special request and click on the button Save Special Room Request:
FAQs - this article provides the answer to the following questions:
Where do Guest Request show up on the IBE?