In order to configure and personalize your IBE, you will need to have access to the Admin Settings control panel in your Frontdesk Anywhere account.
You will see a full list of links dedicated to IBE:
Payment Collection Rules
Payment Collection Rules only work if you have already a payment gateway setup active for IBE. The confirmation type for IBE also must be set to Credit Card. The Payment Collection Rules are used to automatically charge your guests when they finalize their reservations.
Click on the link Payment Collection Rules under section IBE:
Click on the button Add Payment Collection Rule:
-Payment Collection Rules are configured on rate level: from the scroll down menu, choose what rate needs to be linked to the Rule you are creating:
Choose your option from the ones available on the screen. Here is a breakdown:
Collect First Night Rent: choose this option if you want to charge your guests only on the price of the first night of their booking. You will need to specify either a percentage or an amount: the latter will be calculated on the first night rent only:
Collect Sum of Entire Stay: this option will have the system charge the guest a specific percentage which is calculated on the sum of their entire stay.
Collect Higher Amount From Options Above: selecting this option will have the system charge whichever total amount is higher among the options defined before. Hence, if you choose to go for this option, make sure the previous two are defined.
Authorize Only: If you do not want to charge your guests, but you only want to authorize their card, then you will need to choose this option. This comes handy if your only goal is to make sure that the guest is using a valid credit card for their booking. The authorization that will be processed is of $1.00 and it will not be charged on your guest’s bill or credit card bill.
You will also need to choose the time period within which the rule will remain active as well as create multiple rules. For example, you may wish to create one rule which collects 100% of the entire stay that is enforced only if the arrival date is within one week of the booking date, and a second rule which simply authorizes the card for bookings farther than a week away.
Make sure to click on the green Save button on the right side of the rule to save your work. After saving a rule, you will be able to add another one. Be careful not to configure conflicting Payment Collection Rules for the same rate:
FAQs - thi article provides the answe to the following question:
Can I have my gateway take money upfront when a reservation is made?