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Edit Guest Profile In Reservation

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Written by Natthanunkorn Yindeeshup
Updated over 3 years ago

Guest first name and last name are not able to make change on reservation folio. It will be in GRAY and uneditable, however other information such as address, e-mail, passport etc are editable from reservation folio.

HOW TO EDIT GUEST LAST NAME AND FIRST NAME

select Profile --> select search fields (by NAME) --> key in guest name --> select TICK BOX infront of guest name --> select VIEW MORE --> new window will popup --> update guest first name, last name and or other detail --> select UPDATE to save

HOW TO SWITCH GUEST PROFILE IN RESERVATION

If you want to change an existing guest (i.e. substitute an existing guest profile), then click on the button Change

select CHANGE --> search for other existing profile or create a new profile --> select SAVE

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