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Group Reservations

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Written by Natthanunkorn Yindeeshup
Updated over 3 years ago

This section guides you through making a group booking, adding additional rooms for a group, and set up payment group rules.

NEW GROUP

Begin by clicking on the blue button NEW GROUP on top of your Tape Chart:

A new window will pop up:

Insert the Group Name in the first field

Select the Source and Market from the available options

Enter group arrival and departure date

Enter number of rooms

Select the option of Assign or Unassign for automatic room assignment

Select Company or Travel Agent (if any)

Select type of group

Once done, click on the blue button ADD TO QUEUE:

Choose the room type of your choice by selecting the right option from the respective scroll down menu: if the group has booked more than one room type, you will be given the option to add more rooms once Step 2 is completed:

When you choose a room type, the scroll down menus with the tags Rates and No. Rooms will automatically update to give you the number of available rooms and rates for the dates of your choice.

  • If you wish to customize the rate for the group, you can do this by clicking on the blue link Edit Rate, next to the Rate scroll down menu. then click GO! to continue to next step

New window will popup as below !

There is a group function show on the top of the screen, to enhance group reservation each column should be applied

Details :

Group Comment is able to create at once and apply to all folios in the group then select ADD COMMENT

Group Rules:

Group Rules are used to set up group payments: you can decide to transfer charges to an onsite or offsite payer, split the payment among the reservations that are part of the group, group charges altogether, and so on. When a group is created, all charges are by default transferred to one reservation folio, which represents the group’s leader. If you want to distribute charges differently, you will need to modify the Group Rules.

  • Click on the button Save to save your work. You will be prompted to choose whether to override the existing rule (Rule Set 1), or to simply save the new rule:

Overriding past transactions will wipe out existing rules and substitute them with the newly created one; simply saving the rule will add a new one to the existing rules, without amending the latter.

##Transferring Charges to a Company

You can transfer charges to any Guest or Company profile. This is a step-by-step process, and you will need to make sure that the profile you wish to transfer charges to is currently existing in the system. Also, you will need to make sure that an Invoice is created for that profile.

  1. Transfer the charges you wish to one reservation folio. If you do not remember how to, check out section Group Rules.

  2. Access the folio that bears all charges to transfer by clicking on the correspondent folio number in the panel Details :

Add Rooms:

Group room can be increased by adding additional number of room. On the other hand, to decrease number of room, you just simply make induvial cancellation on unused folio

Reduce Rooms:

Transaction Details:

All group transactions can be printed out at once by group transaction detail

select each needed transaction or select all at the bottom --> select create pre bill --> print out

Group Rooming List:

Group Arrival/Departure

Group arrival and departure dates can be seen and adjust individually in Group Arrival/Departure function

To adjust arrival or departure date for single reservation

select preferred folio --> edit arrival nor departure dates -->

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