How to run night audit
Frontdesk Anywhere allow user to run night audit manually and automatically.
The Night Audit Process - The night audit process focuses on two major areas: the findings of front office accounting errors (if any) and the creation of accounting and management reports. From an accounting point of view, a night audit ensures the front office accounts match the back-office data through cross-referencing. Discrepancies found during a night audit need to be corrected so that the front office accounting system is balanced.
The following standard steps are common to the sequence of a night audit:
Complete outstanding postings.
Reconcile room status discrepancies.
Balance all departmental accounts.
Verify room rates.
Verify no-show reservations.
Verify Pay Master folio
Prepare required reports.
Manual Night Audit Run
select Night Audit from the menu bar on the top of the screen to access to night audit section
If there is expecting arrival and departure room, the night audit alert will shown in RED box as "UNABLE TO RUN NIGHT AUDIT!" and RUN NIGHT AURDIT button is in gray (inactive). Therefore, the unresolved reservations are required a review and make adjustment
To resolve arrival (due in reservation)
select ∨ (drop down arrow) --> select Reservation No. to access to folio --> select NO SHOW or CANCEL RESERVATION or CHECK IN
To resolve departure (due out reservation)
select ∨ (drop down arrow) --> select Reservation No. to access to folio --> select Transaction Detail to make 0 (zero) balance --> select Check Out or change Departure Date
Once all unsolved reservations were adjusted, RUN NIGHT AUDIT button turns active
select --> RUN NIGHT AUDIT --> it takes 5 minutes to complete the process
SET UP AUTOMATED NIGHT AUDIT RUN
Automated night audit run will activate at the set time. However unresolved reservations need to handle manually prior default schedule
select Settings to access control panel --> select Night Audit Settings in Accounting section --> select default time --> select SAVE CHANGE
