This section covers everything you need to know about rates set-up, taxes, fees and add-ons. We will start with tax and fee creation before going into the different ways you can reproduce your rate structure into Frontdesk Anywhere.
There are different ways you can create and operate on a rate in Frontdesk Anywhere, but before starting it would be good to spend a few words on our terminology: this will make you become more familiar with the instructions written below.
A Season Period is the area of the Rate Class where you place the actual price for your rooms and charges for extra occupancy. As the name suggests, Season Periods are intended to be used to set up rates for extended periods of time, like for high/low season. You will still be able to change the price on a daily basis by using the Daily Rate Grid.
The Daily Rate Grid is where you can view and perform adjustments on the rate for any day of the year.
Season Periods
It is now time to set up the value for your rate. This will be done via the Season Periods: a Season Period is what allows you to build different rates for different times of the year within one rate, and also to create prices for different days of the week. Think of a Season Period as correspondent with seasons rates, as for example ‘High Season’, ‘Low Season’, etc. You can start by clicking on the little icon next to the tag Add Period
Rate Classes
In the Admin Settings, click on the blue link Rate Manager under section Rates and click on the blue button NEW at the bottom of the page:
You are now in the heart of a rate configuration, and you will see different information to fill in. Let’s start by placing a name for your new rate, next to the tag Rate Code, and a brief description of the rate:
If you are using the Frontdesk Anywhere booking engine, you will see the description show up underneath the name of the rate, when a guest is trying to make reservation online: for this reason, we advise to keep the description simple.
Specify the type of rate you are creating by selecting the right option in the scroll down menu, next to the tag Rate Type:
If you choose the option Nightly rate, the value you will insert will be considered as the nightly price.
If you choose the option Multiple Nights, you will need to specify how many nights the rate is valid for. You can place a numeric value in the box Rate Is Valid For. The value you insert will be considered as the total price for the number of nights you define in that boxKeep in mind that if you create a multiple nights rate, the latter will not show up anywhere unless the minimum number of nights are selected. If you create a Nightly rate, you will still be given the option to place a minimum night stay requirement
Select the right Revenue Label in the drop down menu next to the tag Revenue Label:
ADD DAIYLY RATE PRICE
After save rate code the Pricing ADD button will active
select SEASONE CODE --> select ROOM TYPE --> enter price per night --> enter additional price for 2nd Adult (if apply) --> select additional price for child --> SAVE
Continue adding price for each room under each rate code
HOW TO EDIT ROOM RATE
select Settings --> select Rate Manager --> select Rate Code --> select EDIT
New window will display as below
select EDIT button at room type --> enter new RATE --> SAVE
HOW TO EDIT ROOM RATE BY GRID
If you want to change the price on specific date, period and keep other dates with the default setup price, you can use RATE GRID to adjust.
select Settings --> select Rate Manager --> select Rate Code --> select EDIT
New window will display as below
select GO TO GRID button
New window will popup and show all rates for each room type
select rate price box on specific room type and date --> enter new price --> SAVE
