Frontdesk Anywhere offers you information about your online reputation: you will be able to see what people are saying about your property, the number of reviews received in a selected date range and how you are ranking overrall.
Getting Started
Before you are able to see information in the Reputation tab, you will need to retrieve your hotel ID that you will need to load in your Frontdesk Anywhere. In order to retireve that information, please send a request to our Support team at help@frontdeskanywhere.com.
Enabling The Reputation Tab
In order to make the Reputation tab active and see information about your hotel, make sure you have requested your hotel ID with our Support Team.
select Settings, click on the blue link Reputation under section Property Info
You will have to insert your Hotel ID in the Value column, corresponding to the Revinate integration:
Insert the Hotel ID in the Value editable box, and click on the blue button Save:
REMARK:
The Reputation tab is powered by Revinate: if you have any question about data displayed in the Reputation tab, please contact Revinate directly!