If your subscription hasn't activated, don't panic! Here are the steps to restore it:
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1. Go to your account's Settings.
2. Click on "Restore purchases".
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If that doesn't work, try making the purchase again. Don't worry, you won't be charged twice if your payment has already gone through.
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⚠️ Warning: If you've switched app stores (for example, from an iOS to an Android phone), please know that a subscription purchased on one store cannot be transferred to another.
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If the problem persists, our team is here to help. Contact us by going to the app's Settings page and clicking on "Contact Fruitz". Don't forget to include your order number and invoice in your message so our team can assist you as quickly as possible.