How are pending orders fulfilled?
Hector Delgado avatar
Written by Hector Delgado
Updated over a week ago

When any of the products created via the Fuel POD app are purchased from your store or manually ordered, the order will automatically be sent to Fuel and show as a pending order like below.

If you have your orders set to automatically process, our system will process your order 2 hours after it is received. This is to give you some time to edit the order before it is sent in for production. 

If your orders are not set to automatically process, you can manually send in orders for fulfillment using the check box, as seen below:

Important: Once an order is sent in for production, please contact the Fuel Support Team at support@getfuelpod.com if you have any requests for editing or order canceling as soon as possible.

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