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How to Access the Virtual Campus for the First Time

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Written by Amy Scott
Updated this week

Our Virtual Campus is where the magic happens! It's your gateway to Biz Town, Study Hall, FunClubs, events, and connecting with our support team. Here's how to get started.

System Requirements

You'll need:

  • A laptop or computer (mobile devices work, but are harder to navigate)

  • Headset and microphone

  • Strong internet connection with upload speeds over 20 Mbps

Accessing the Virtual Campus

Step 2: Click the Virtual Campus option from the Flexiverse login box

Step 3: You'll be prompted to enter your name

Step 4: Customize your avatar - have fun with it!

Step 5: Enter the Campus Lobby and turn on your microphone

Getting Help Your First Time

Need assistance? Once you're in the Campus Lobby:

  1. Turn on your microphone

  2. Someone from our team will assist you shortly

  3. We'll give you a tour and help you get oriented

Virtual Campus Hours

Monday-Thursday: 11 AM-3:30 PM EST

  • Live support available

  • Study Hall sessions

  • FunClubs and activities

  • Biz Town is open

What You Can Do on Campus

Immediately available:

  • Explore Biz Town and start earning Biz Dollars

  • Join Study Hall for focused learning time

  • Participate in FunClubs and other student activities

  • Request a free Epic Book pass to access over 40,000 digital books

  • Attend virtual events and workshops

  • Connect with other families

  • Visit our Welcome Center and Customer Service offices

Guest Access

Not a member yet? Guests can still access our Welcome Center and Customer Service offices to learn more about our programs, take a tour, and have their questions answered.

Need a Demo?

Want to see how everything works before diving in? We offer personalized demos during our campus hours. Just let us know when you enter the lobby, and we'll show you around!

Technical Issues?

If you're having trouble accessing the campus, our support team can help troubleshoot during business hours: Monday-Thursday: 10 AM-4 PM EST, Friday: 9 AM-1 PM EST via email.

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