We have found that most common technical issues can be resolved with the troubleshooting steps below:
Try clearing your browser cookies, logging out, then logging in with a new browser
Please note that Google chrome for PC and Safari for Apple devices are preferred browsers
Try logging in from a different device such as a phone, tablet, Ipad, laptop or desktop
Try logging in from a different internet network such as switching over from wifi, or mobile.
If you are using a VPN, try logging in with the VPN turned off
Chances are high that one of the above steps will help you to resolve the difficulties that you are experiencing and will help to determine the source of the issue. Should you still experience any difficulties after attempting these steps, please send us an email with a screen recording of the issue and any error messages to Support@functionalpatterns.com and we are happy to help!