At Funded Crypto Family, LLC, we prioritize transparency and fairness in all our interactions. We understand that circumstances change, and you might need to revisit your decision to trade with us. Below is a clear outline of our refund and cancellation policies.
Refund Policy
Eligibility
No Trading Activity: Refunds are granted only if no trading activities have commenced on the purchased account.
First Account Only: Refunds are applicable only for the first-ever account opened by the user.
How to Request a Refund
Contact Customer Support: To initiate a refund, please contact our support team via the chat bubble available on our website within 14 days of your purchase.
Exceptions to Refund Policy
Trading Activity: If any trading activity has been initiated on your account, you will be ineligible for a refund. This policy is in place to ensure fairness and transparency across our services.
Account Cancellation
How to Cancel
Procedure: To cancel your account, please contact our support team via the chat bubble available on our website.
Post- Cancellation Implications
Service Termination: Once your account is canceled, you will lose access to all Funded Crypto Family, LLC services
No Refunds: No refunds will be provided for any costs incurred prior to cancellation.
Funded Crypto Family, LLC's Right to Terminate
Contractual Rights: We reserve the right to terminate contracts and deactivate accounts if there is a breach of our General Terms and Conditions(GTC). Such breaches may result in account deactivation, forfeiture of any funds, and a ban from accessing our services.
Arbitration and Dispute Resolution
Binding Arbitration: Should any disputes arise that cannot be resolved through mutual discussion, both parties agree to binding arbitration in accordance with the regulations of the American Arbitration Association. By entering into this agreement, users waive any rights to contest payments made for our services.