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Resolving Common Order Errors

If your order is getting rejected, here are the most common reasons and how to resolve them:

Updated over 2 weeks ago

Max Drawdown Violation


If your account has hit the maximum drawdown limit, trading will be automatically restricted.
Check your account dashboard to confirm your balance and drawdown status before placing new trades.


Incorrect Lot Size or Order Type:

Orders may be rejected if:

The lot size exceeds your planโ€™s limits

You use an unsupported order type


Stick to standard market or limit orders and use the correct position sizing for your account.


If you're unsure about the rules or need help, reach out to support via the chat bubble on our website.

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