FundedHero Help Center

GENERAL

General Rules

68 articles

General Information & Support

❓Can I use a VPN or trade while traveling?

❓Can I trade FundedHero challenges from outside the U.S.?

❓Do you offer customer support?

❓Where can I connect with other FundedHero traders?

❓Is there a leaderboard or public profile system?

❓Can I refer friends and get paid?

❓Can I choose my broker or data feed?

❓Can I request account data or trading logs?

❓How does FundedHero handle slippage and spreads?

❓Does FundedHero offer competitions or trading battles?

❓Disputed Transaction Policy

❓Defamation Policy

Getting Started & Account Purchase (Pre-Challenge/Setup)

❓What is the difference between a challenge account and a funded account?

❓Is FundedHero beginner-friendly?

❓What trading platforms can I use?

❓Do I need to install anything to use FundedHero?

❓Do I get access to a trader dashboard?

❓Do you offer discounts or promos?

❓Do you refund the challenge fee?

❓Coupon Code Policy & Violations

❓BOGO FAST PASS Offer Rules

❓Addons Explained

Challenge Rules & Phase Management

❓What happens if I win the challenge but choose not to continue to the funded phase?

❓How long do I have to complete the challenge?

❓Are there consequences for repeatedly failing challenges?

❓Can I pause my challenge or funded account?

❓Can I use a prop passing service with FundedHero?

❓Can I request to be switched from one challenge type to another (e.g., from Villain to Hero)?

❓What’s the drawdown policy?

❓What happens if I break a rule?

❓What happens if I breach a funded account?

❓What happens if I’m close to breaching and hit slippage?

Funded Account Management

❓Is there a time limit to accept a funded account after passing the challenge?

❓What happens if I go inactive on a funded account for more than 15 days?

❓What happens if I hit the profit target but break a rule afterward?

❓What happens if I win a challenge but my identity cannot be verified?

Permitted/Prohibited Strategies

❓What’s the recommended trading style for passing FundedHero challenges?

❓Can I trade crypto, indices, and commodities?

❓Can I hold trades over the weekend?

❓Can I hold trades open over the weekend?

❓Can I trade during news events?

❓Can I trade during news using slippage exploitation strategies?

❓Do you allow overnight swaps and fees?

❓What’s the minimum trade time?

❓Are there any rules around trade frequency?

❓Do you allow trading during rollover/spread widening?

Rule Violations, Manipulation & Ethics

❓How does FundedHero verify trade manipulation or AI cheating?

❓What’s considered “trading day manipulation” at FundedHero?

❓Can I use external bots, signals, or third-party mirroring tools?

❓Can I run arbitrage bots or latency-based strategies?

❓ Copy Trading Rule for Traders

❓Can someone else trade my FundedHero account?

❓Can I use FundedHero accounts for prop firm challenge passing services I run?

❓Can I double my lot size after a loss to recover faster?

❓ Lot Size Consistency Rule?

❓Reverse Trading Policy

❓Can I hedge trades on the same or correlated pairs?

❓Can I appeal a breach or dispute a rule violation?

Payouts, Withdrawals & Scaling

❓How often do I get paid?

❓Payout Eligibility

❓How fast are withdrawals processed?

❓Can I combine my payouts into one payment?

❓What’s the maximum payout per cycle?

❓What’s the average payout amount at FundedHero?

❓Can I request a delay on my payout if I want to scale further before withdrawing?

❓What payout methods are supported?

❓Are payouts taxable?

❓Payout Policy