Auto Invest Error Messages Explained

Explanations for why you weren't automatically invested.

Shaun avatar
Written by Shaun
Updated over a week ago

Whenever a note becomes available for investing, you can check your auto investment status during the pre-crowdfunding round. If you were not auto-invested into the note, here are the messages that you will encounter:

Note: Changes made to your auto-investment preferences when any note is up for Pre-CF will only take effect the next crowdfunding.

Error: Maximum number of Auto Investors in loan reached. You can manually invest when the crowdfund goes live.

Explanation: Auto invest is based on a queuing system. Because we have lots of investors wanting to deploy funds, not everyone can invest in each opportunity that comes up. To make it fair, we use a queuing system to determine which investors should be allocated. Your queue number was too low this time, but you have a high chance of getting in next time. 

How can you move higher in the queue? You'll automatically move higher if you miss out on an investment.

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Error: Your auto-invest settings exclude you from this investment.

Explanation: This investment does not fit into the guidelines that you have provided us in your auto investment settings. Also, this error can happen if your balance is less than your minimum auto investment amount, and you have not enabled the exhaust balance function. If you want to be included in future investments like this, you'll have to adjust your settings to allow for it.

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Error: Your account balance {{balance}} is too low. 

Explanation: Your account balance is below the minimum allowed investment, or the prorated auto investment amount for this opportunity. Click here for info on making a deposit.

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Error: Your specified amount {{amount}} is less than the minimum investment, {{min_invest}}.

Explanation: You've specified a maximum amount in your auto invest range settings that is lower than the minimum investment set for this opportunity. 

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Error: Your specified amount {{amount}} is more than the maximum investment, {{max_invest}}.

Explanation: You've specified a minimum amount in your auto invest range settings that is more than the maximum investment set for this opportunity.

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Error: You have already invested in this loan.

Explanation: You have invested in this note before, and to avoid duplicating your investment, you will not be auto-invested into this note again.

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Error: Your max borrower exposure setting stops us from Automatically Investing for you.

Explanation: Your maximum exposure per SME will be exceeded if you're invested into this note. To ensure your exposure stays under the limit you've set, Auto Invest has not invested in this note. 

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Error: Your max industry exposure setting stops us from Automatically Investing for you.

Explanation: Your maximum exposure per industry will be exceeded if you're invested into this note. To ensure your exposure stays under the limit you've set, Auto Invest has not invested in this note.

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