Setting Your Reward Cycle
Setting your reward cycle is essential to activate trading after completion of the onboarding process. To do this, go to the credentials section on the upper right corner of your dashboard, you'll conveniently find the Set Reward Cycle button beside it.
By configuring this setting, you've successfully enabled trading on your account and are now ready to embark on your trading journey with confidence.
Reward Timeframe
Reward requests are typically processed within 1-3 working days. Here’s an example of the processing timeline:
Request Date: December 13 (Friday)
December 14 (No rewards processed during the weekend)
December 15 (No rewards processed during the weekend)
December 16 (Day 1)
December 17 (Day 2)
December 18 (Day 3)
Your reward is expected to be completed by the end of December 18, 2024. Please note that it may take an additional 1-2 working days for the reward to reflect in your wallet. If the reward process exceeds this timeframe, contact our support team for assistance.
IMPORTANT:
Tuesday Payday: Rewards can only be requested on Tuesdays between 09:00 and 19:00 Dubai Time.
Before requesting a reward:
All trades must be closed, including any pending orders.
Wait at least 15 minutes after closing your last trade.
Once the reward status is “processed”, it cannot be canceled.
Trading will be temporarily disabled while the reward is being processed and will resume once completed.
Rewards via Rise
Rise is a financial services provider that specializes in managing rewards through the use of cryptocurrency or bank transfer. This offers traders a way to access their rewards, enabling them to choose the method that best suits their preferences.
Steps to Use Rise:
The first step is to sign up by accepting the email invitation from Rise. This invitation will guide you through the registration process, allowing you to create your account and gain access to the platform's features.
Next, you will need to complete the KYC verification process and agree to the user agreement. KYC ensures the security and legitimacy of the transactions conducted on Rise.
It's important to ensure that your Rise email matches your FundingPips email. This is necessary to avoid discrepancies that could lead to delays or complications in accessing your rewards.
Once your verification is successfully completed, rewards will be promptly deposited into your Rise account. This gives you access to your rewards and use them as you see fit, whether through crypto or bank transfer.
Requirements:
To request through Rise, there is a minimum reward request amount of $500.
If RISE is not supported in your country, your reward will be processed through cryptocurrency. This ensures that users in unsupported regions can still receive their rewards. To find out which countries do not support RISE, please click here.
Rewards via Cryptocurrency
There is no minimum amount needed to request a cryptocurrency reward. This means that traders can use this reward method regardless of the requested amount.
Important:
Rewards are processes exclusively to a USDT TRC 20 wallet address.
Cryptocurrency rewards may be subject to various charges. These include:
Service fees
Exchange rates (USD to USDT)
Transaction fees
All associated costs will be deducted during the reward processing, resulting in a final amount that may be less than the initial value due to these deductions.
Rewards via Bank Transfer
You can request rewards through a Bank Transfer as long as the minimum reward amount of $500 is met.
To request via bank transfer:
Choose Bank Transfer as your Preferred Payment Method.
Select verified bank account.
If your bank account is not yet verified:
Click on "My bank accounts".
Fill in the form to complete your bank account verification.
If your bank account is already verified:
Select the verified bank account where you want to receive your rewards.
Click on Submit Request.
Reminder:
Bank transfers may not be available in all countries or regions. If this option is not supported in your area, please choose an alternative reward method.
Cancel Or Edit My Reward
If you would like to cancel or edit your reward, please follow the steps below:
Ensure the reward request status is not yet processed.
Reach out to our support team via the chat support widget.
Fill out a ticket to inform our support team of the error.
Provide the reason for your request and any other necessary details to verify your account.
Once submitted, your request will be processed shortly.