Failed your challenge or just want a clean slate? With our Reset feature, you don't have to start from scratch. Reset your account at a discount, keep your add-ons, pick up a free add-on, and keep pushing toward your funded account. Resets are available whether your account has already breached or is still active and trading.
How It Works
When you reset | Your discount |
Within 1 hour of your account breaching | 70% off |
1 to 48 hours after your account breaches | 60% off |
Account still active (no breach) | 60% off, any time |
Your discount is applied to the current regular price of your challenge, including any paid add-ons on the account. After 48 hours, the reset offer ends.
Running promo? You could pay even less. If there’s an active promotion for your challenge type and size, we’ll also work out 25% off the promo price. You’ll automatically get whichever reset price is lower.
See your price and savings up front. The reset pop-up and your dashboard banner show your exact reset price, how much you save compared to buying a new account, and a countdown to when your current price ends.
Failed Phase 1? Reset and restart Phase 1 at the discount above.
Failed Phase 2? Your reset takes you back to Phase 1 of the same challenge, at the discount above. Resetting and staying in Phase 2 is no longer available.
Have the Phase 2 Protection add-on? Nothing changes for you. You still get your free Phase 2 reset.
Failed Instant Funded? Reset your account at the same discount above: 70% off within the first hour, 60% off up to 48 hours.
Account still active? You don't have to wait for a breach. Reset any time at 60% off. Your profit, trading days, and drawdown levels all start fresh from zero.
Free Add-on With Every Reset
Every eligible reset comes with one free add-on of your choice.
Choose from the add-ons your account doesn't already have.
Add-ons already on your account carry over to your reset account.
Your trading platform stays the same. Platforms can't be changed on a reset.
What You Need to Know
One reset per challenge, including voluntary ones. If you reset an active Phase 1 account, you won't have a reset available if you later fail Phase 1 or Phase 2.
You have 48 hours to claim it after your account breaches. Once that window closes, you'll need to purchase a new challenge. This deadline only applies to failed accounts. If your account is still active, reset whenever you're ready.
Your price is locked once you start checkout. If you start your reset within the first hour, you keep the 70% off price even if payment goes through shortly after the hour mark.
Your refund bonus stays intact. Reset accounts remain eligible for the challenge fee refund on your first payout.
Try Out accounts can't be reset.
How to Claim Your Reset
Go to the Metrix page of your challenge.
Click "Reset Account". On a breached account, you'll see a countdown to when your current price ends (the 1-hour mark, then the 48-hour mark).
Check your reset price and savings, pick your free add-on, then choose your payment method.
That's it. Quick, easy, and you're back in action. Think of the Reset as your second chance, use it wisely!