FAQs for Ticket Holders

Have more questions after purchasing a ticket? Find answers here.

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6 articles in this collection
Written by Weiqi

I purchased a ticket using my phone or desktop/laptop, can I use another device (e.g. phone, laptop, desktop, tablet) for the event?

Written by Weiqi
Updated over a week ago

I’m stuck on the Pre-check page

Is the browser having trouble detecting your camera and/or mic?

Written by Weiqi
Updated over a week ago

How do I get back into the event? I got disconnected from the event.

Written by Weiqi
Updated over a week ago

How do I know if my browser is up-to-date?

Written by Weiqi
Updated over a week ago

The “Continue” button is not working

Written by Weiqi
Updated over a week ago

What is waiting room?

Written by Weiqi
Updated over a week ago