How do I place an Order?

Quick instructions on how to place an order for your patients

Levi Garcia avatar
Written by Levi Garcia
Updated over a week ago

Select Patient and Device (part 1)

  1. While on your Dashboard, select your patient by either typing their name into the patient search bar or by navigating through the patient list.

  2. Clicking on your patient's name should bring you to the Patient Info page.

  3. Once you're there, click on the big blue "+" button on the bottom-right and then select "Add Order".

  4. Search for a specific order form by typing either the Vendor's name or the device type in the search bar. You can also navigate using the numbers and arrows at the bottom of the box.

  5. Vendors who are on Fusiform CAST will have forms with a blue "Direct Order" button under the "Type" column. Vendors who are not on CAST will have forms with the gray "Order Form" button.

  6. If you can't find the order form you want, send us a message by clicking the green ? on the left sidebar, or email us at support.fusiform.co.

  7. After selecting the correct order form, click the blue "Create" button.

Filling Out an Order Form (part 2)

  1. While on the Orders tab, select the big blue "+" button on the bottom-right and then select "Add Order".

  2. Select "Device Information" from the drop-down menu.

  3. Fill out each required field as you scroll down the digital order form. All the information you fill in will save automatically!

  4. Before you've sent in your order, you can review your form and re-edit it at any time.

Attaching Media Files to Your Order (part 3)

  1. Open up your Order Form

  2. To attach a media file to an order, click the green "Attach" tab on the top right of the Order Overview page.

  3. You can select media files that have already been uploaded to your patient's profile or select "Recent Media" which is any media that has been recently uploaded to any patient on the Fusiform CAST app. For instructions on how to upload media, click here.

  4. To finish attaching the media file, click the green "Save & Continue" button at the bottom of the page.

  5. You can also annotate your media file. For instructions on how to annotate media, click here

Sending an Order Form (part 4)

  1. Once you're finished filling out the form and attaching media, click the blue "Overview" tab to go back to the Order Overview page.

  2. If the vendor you are ordering from is on Fusiform CAST, you can try messaging them in the Comments box on the right side of the page with any questions/concerns you may have before placing your order. To learn more about messaging vendors on CAST, click here.

  3. To send your form, click the "Order Actions" button on the right side of the page and select "Send to Vendor" from the drop-down menu. 

  4. If the vendor you ordering from is not on Fusiform CAST, click the Order Actions" button on the right side of the page and select "Generate Report" from the drop-down menu. This will automatically download a PDF of your completed form, which you can send to the vendor via email or any other method you prefer.

Check out our How-To video: Ordering a Device

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