At FXIFY Futures, we strive to maintain transparency and fairness in our policies. We understand that circumstances can change, and you may need to revisit your decision to trade with us. Here’s a summary of our refund and cancellation policy:
Refund Policy
Eligibility: Refunds are available only if no trading activity has occurred after the account purchase.
How to Request: To request a refund, please contact our support team at support@fxifyfutures.com
Processing: Refunds are processed through the original payment method. You’ll receive a confirmation email once your refund has been processed.
Exceptions to Refunds: If any trading activity has taken place after account purchase, you are no longer eligible for a refund. This policy ensures fairness and consistency across our services.
Account Cancellation
How to Cancel: To cancel your account, please email support@fxifyfutures.com.
Post-Cancellation Implications: After cancellation, you will lose access to all FXIFY Futures services, and no refunds will be issued for any prior costs.
FXIFY Futures' Right to Terminate
FXIFY Futures reserves the right to terminate accounts or contracts in cases of violation of our General Terms and Conditions. Breaches may result in account deactivation, forfeiture of funds, and potential bans from accessing FXIFY Futures services.