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What is the difference between connecting another email vs adding an alternative email?

Alexa avatar
Written by Alexa
Updated over a week ago

Fyxer AI offers two ways to manage multiple email addresses, depending on what you need:


Connecting Another Email (Settings > Integrations)

This gives Fyxer full access to that inbox.

  • Labels and organizes incoming emails

  • Drafts replies as that specific address

  • Lets you send and manage emails from that inbox

Use this if: You want Fyxer AI to fully support another inbox - just like your main one.


Adding an Alternative Email (Categorization Settings)

This helps Fyxer recognize the email is still you (e.g. when CCing yourself).

  • Prevents Fyxer from drafting replies to your own addresses

  • Helps label these correctly to avoid clutter

  • Does not access or manage that inbox

Use this if: You email yourself or use a second address occasionally and want to avoid duplicate or irrelevant drafts.


A Note on How Replies Work

Fyxer always drafts replies from the inbox that received the message.


If someone emails you at yourname@work.com, your reply will be drafted from that same address.

Want to manage replies across different email addresses? Connect each inbox individually under Integrations.

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