General FAQ's
General troubleshooting to frequently asked questions
How many inboxes can I set up?
What is the difference between connecting another email address vs adding an 'alternative email'?
Does Fyxer AI work with Office 365 and on-premise Exchange?
What if I don't have a Google or Microsoft account and my company doesn't use SSO?
How does Fyxer AI integrate with HubSpot?
Why am I getting an error when connecting my email?
I’m using a GoDaddy email - why can’t I connect it to Fyxer AI?
Does Fyxer AI support IMAP email accounts?
Can I upload documents or information to train Fyxer AI?
How do I add my signature?
Can I use multiple email signatures in Fyxer AI?
Why am I missing drafts?
How do I turn off the Fyxer AI ad in my drafted emails?
Can I prompt Fyxer AI to create a draft reply for me?
How can I make Fyxer AI draft replies from my alias email address?
Is Fyxer AI sending emails automatically?
Why am I receiving emails asking, “How did Fyxer AI do with your draft?”
Do email drafts match my tone of voice?
Why didn’t Fyxer AI create a draft for my “To Respond” email?
Where are Fyxer AI’s servers located?
What security measures does Fyxer AI have in place?
Is Fyxer AI HIPAA compliant?
Does Fyxer AI access sensitive or personal data?
If Fyxer AI learns from my organization’s data, how is sensitive data handled?
What APIs does Fyxer AI use during setup?
Are there special security considerations for large enterprises?