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Gabb Cloud

Gabb Cloud automatically backs up contacts, photos, and settings. Easily restore or back up data via Gabb ID on your child's Gabb device.

Updated yesterday

What is Gabb Cloud? ☁️

Gabb Cloud allows you to back up and restore data on your Gabb phone. Gabb Cloud is included with all Gabb phone service plans.

Your child must log in to their Gabb ID on their device to allow their data to be backed up to Gabb Cloud. Gabb Cloud automatically backs up your data every night.

What does Gabb Cloud back up? 🔄

What Gabb Cloud backs up

  • Contacts

  • Pictures

  • Videos

  • Audio & display settings (volume, wallpaper, etc.)

What Gabb Cloud does not back up

  • Phone number

  • Audio files

  • Text messages

  • Gabb watch settings/data (including Gabb Go progress)

Setting up Gabb Cloud ⚙️

All of our Gabb phone service plans include Gabb Cloud. Your child must log in to the Gabb ID app on their Gabb phone in order to sync their data to Gabb Cloud. After they’re logged in to Gabb ID, their data will be backed up to the cloud automatically.

Follow these steps to set up Gabb Cloud on your Gabb phone:

  1. Connect the Gabb phone to WiFi. 🛜

  2. Open the Gabb ID app on the Gabb phone.

  3. Select I’m a Kid.

  4. Create a new Gabb ID or sign in with an existing Gabb ID. Your data will be automatically backed up to the cloud.

Gabb Cloud FAQs & Troubleshooting ❓

How do I access Gabb Cloud?

To access Gabb Cloud, log in to the Gabb ID app from the Gabb phone to automatically log in. Photos and videos stored on the cloud can be seen in the Photos app on the Gabb phone.

How do I manually back up my data?

Follow these steps to manually back up your data:

  1. Log in to the Gabb ID app on your child's Gabb phone.

  2. Tap the three dots in the upper-right corner, then tap Back Up Now. This will sync your data to the cloud.

➡️ Data syncing has a 10 minute timeout. If the data syncing times out, try manually backing up your data again.

My data is not backing up

Gabb Cloud automatically backs up your data every night. If your data isn’t backing up, try these steps:

  1. Log in to the Gabb ID app on your Gabb phone using your child’s login information.

  2. Connect the Gabb Phone to WiFi. 🛜

  3. Enable all permissions for Gabb Cloud.

  4. Manually back up your data. ⬇️

How do I restore data from Gabb Cloud to my new Gabb phone?

To restore data from Gabb Cloud to your new Gabb phone:

  1. Connect the new Gabb phone to WiFi. 🛜

  2. Log in to your child’s Gabb ID app on the new Gabb phone using their existing Gabb ID credentials. This will automatically restore the data to the new Gabb phone.

➡️ Make sure that you log in with the same Gabb ID that you used on your old Gabb phone.

Not all of my data was restored to my new device

If not all of your data was restored to your new Gabb device, sign into the Gabb Cloud Inspector website to look for the missing data.

If your data didn't restore on your new Gabb phone:

  1. Log in to MyGabb on your old Gabb phone.

  2. Connect it to WiFi. 🛜

  3. Manually back up your data.

‼️ If you no longer have access to the old Gabb phone then you won’t be able to restore that data.

Data backup did not finish

If your data backup did not finish, manually back up your data. If that doesn’t work, sign out of the Gabb ID app, then sign back in. After you sign back in, manually back up your data again.

How do I check the last backup date?

To check the last Gabb Cloud backup date, log in to the Gabb ID app from the Gabb phone. The date and time of your last Gabb Cloud backup will be at the bottom of the screen.

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