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Setting Parental Controls in the MyGabb App

Learn how to set up & use the MyGabb app to manage your child’s Gabb device, including GPS tracking, Safe Zones, notifications, & more.

Updated yesterday

Overview 📋

Gabb's parent app, MyGabb, allows parents to set controls for Gabb devices & monitor your child’s location. This article will guide you through setting up & using the MyGabb app for parents.

Pairing your device to the MyGabb app 📲

Sign into MyGabb

Follow these steps to sign in to the MyGabb app:

  1. Download the MyGabb app from the Apple App Store or Google Play Store.

  2. Enter the email address & password that you set up when you purchased your Gabb device, then tap Sign In.

Device setup

Follow these steps to set up your Gabb device:

Gabb phones 📱

To set up your Gabb phone in the MyGabb app:

  1. Log in to the MyGabb app on your (parent's) smartphone.

  2. Tap hamburger menu in the upper-left corner, then select Add Device.

  3. Tap on the device you’re setting up.

  4. Enter your child’s profile information.

  5. Scroll to the bottom of the screen, then tap Scan QR Code.

  6. Use the camera in the MyGabb app on your (parent's) smartphone to scan the QR code that is displayed on the Gabb phone.

  7. Follow the prompts in the parent MyGabb app to finish pairing your Gabb phone to the MyGabb app.

Set up Gabb phone in the MyGabb app

Gabb watches ⌚

Follow these steps to set up your Gabb watch:

  1. Go to our activation portal and follow the prompts to activate your watch.

  2. Press & hold the power button (bottom button) for four seconds to turn your watch on.

  3. Enable Bluetooth on your smartphone.

  4. Download the MyGabb app on your smartphone.

  5. Log in to the MyGabb app using your Gabb account credentials (not your child’s login).

  6. Tap the popup that appears prompting you to set up your watch. If you don’t see the popup, tap the hamburger icon in the upper-left corner, then tap Add Device.

  7. Tap on your device, then follow the prompts to finish setting it up.

‼️ Gabb phones & watches must be active before attempting to link them with the MyGabb app. To activate a device, visit our activation portal.

MyGabb App Settings ⚙️

Notifications

The MyGabb app will send you notifications about your child's activity, including location updates. You can enable, check, delete, & manage your notifications for the MyGabb app.

Enable notifications

Enable notifications for MyGabb in your device settings.

Check your notifications

  1. Log in to the MyGabb app on your smartphone.

  2. Tap the bell icon 🔔 in the upper-right corner.
    There will be a blue bubble on the bell icon when you have a new notification. 🔵

Delete your notifications

  1. Log in to the MyGabb app on your smartphone.

  2. Tap the bell icon 🔔 in the upper-right corner.

  3. Swipe from right to left on the notification you want to delete, then tap Delete.

    ➡️ To delete all of your notifications, tap Select All, then tap the trash can icon. 🗑️

Manage your notifications

Adjust the notification settings for the MyGabb app in your device settings.

Edit your child's profile information 📝

To edit your child's profile information:

  1. Log in to the MyGabb app on your smartphone.

  2. Tap Manage at the bottom of the screen, then tap on your Gabb device.

  3. Tap Profile, update your child’s profile information, then tap Save Changes.

Manage Safe Zones 🏠

Want to be notified when your child enters or leaves an area? Set up Safe Zones to deliver these notifications to your MyGabb app.

When your child enters or leaves a Safe Zone, you’ll get updated anytime between one second and 15 minutes, based on how long ago you received the last location update.

👉 You can also click the Refresh button 🔄 in the MyGabb app if you want a real-time location update.

Here’s how to set up a Safe Zone:

  1. Log in to the MyGabb app on your smartphone.

  2. Tap Safe Zones at the bottom of the screen.

  3. Tap the plus sign ➕ in the bottom-right corner of the map, fill out the Add Safe Zone form, then tap Save.

Set up Safe Zone

Safe Zone notification

GPS Location Monitoring 📍

Parents can view a child’s location at any time in the MyGabb app. GPS automatically refreshes the location every 15 minutes. You can also manually update the Gabb device’s location in the MyGabb app at any time.

Enable location monitoring

Follow these steps to enable location monitoring:

  1. Log in to the MyGabb app on your smartphone.

  2. Tap Manage at the bottom of the screen, then tap on your Gabb device.

  3. Tap Profile.

  4. Scroll down to the Location Monitoring section, enable the toggle, then tap Save Changes.

Set monitoring schedule

Here's how to set a location monitoring schedule:

  1. Log in to the MyGabb app on your smartphone.

  2. Tap Manage, then tap on your device.

  3. Tap Profile.

  4. Expand the Location Monitoring section.

  5. Set the Update Frequency, Start Time, & End Time.

  6. Tap Save Changes.

Manually update location

To manually update the location of your Gabb device:

  1. Log in to the MyGabb app on your smartphone.

  2. Tap on your device.

  3. Tap the Refresh button 🔄 in the bottom-left corner of the map.

Manually update location

Reasons GPS location may fail

Your device’s location may not update automatically if the device isn’t connected to a strong cellular signal.

Try these tips if your GPS location fails:

  1. Update your MyGabb app to the most recent version.

  2. Enable notifications for MyGabb on your smartphone.

  3. Turn your Gabb device off, then back on.

  4. Charge your Gabb device. 🔋

  5. Make sure your Gabb device has a strong cell signal. 📶 If the cell signal is below two bars then the location may not update regularly.

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