❖ Heads up! This article is only intended for Agency Managers.
By the end of this article, you will be able to:
Identify when to contact your Site Manager
Access the Agency Manager’s Toolbox
Send an email to your Site Manager
Overview
If you need help using certain areas of the site or are experiencing an issue, you can:
Search the Help Center for guidance
Contact your Site Manager for site-specific support
Your Site Manager is the person who owns and manages the entire site. They oversee site-wide settings like branding, automated notifications, spotlights, and more! You might contact them if you have questions about:
Signing into your Agency profile
Adding Needs, managing volunteer responses, or viewing additional statistics
Volunteer engagement
You can contact your Site Manager any time from the Agency Manager's Toolbox!
Emailing Your Site Manager
Navigate to the My Agency area.
Select the Click here to open Agency Manager's Toolbox banner.
Click Contact My Site Manager. This opens up an email window for you to email the site manager directly.
