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What is a chargeback?

Why did my Gems get removed from my account on Gamehag?

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Written by Gamehag Support
Updated over 10 months ago

Chargebacks occur when an advertiser determines that your offer completion was fraudulent or that you did not fully meet the offer’s requirements.

If you receive a chargeback on Gamehag, the Gems associated with that offer will be deducted from your balance. If you have already redeemed a reward using those Gems, your balance may go negative, and you will need to earn additional Gems to restore your balance.

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