We're sorry to hear you have received a faulty item!
Please send our Customer Support Team the following info:
Your Order Number
Item Name
Photos that show:
The fault as clearly as possible
Full-length photo of the item
Hold off sending your faulty item back to us until you've been in touch with our support team.
ALL CLAIMS FOR ORDERS ARRIVING WITH DAMAGED/FAULTY ITEMS MUST BE MADE WITHIN 2 DAYS OF THE DELIVERY DATE.