General Products

Any and all opened/used products are not eligible for refund or return. If you have an unopened sealed package you would like to return, you can contact us for return options. All purchases of 30 days or longer from time of purchase are final and not eligible for refund. Refunds can take 72 hours or more to process or post to your account. Weekends and holidays may effect this time and cause more delays.

Gassy Box (7-Day Free Trial)

If you purchased the Gassy Box (7-day free trial) and receive your second order and want to initiate a return of the Gassy Box, a $20 restocking fee will be deducted from your refund amount, in addition to being responsible for covering the cost of shipping back the box.

Gassy is not responsible for duplicate orders placed by the customer online. Duplicate orders are subject to all of the guidelines laid out in the Return Policy. Refused shipments/packages have been known to get lost in the return process and may not be returned to us. If you refuse your shipment and it does not return to our warehouse, we are unable to issue a refund.