The first stage in any project is contracting. In this stage, GeniusTags and the client agree on a variety of details about the project and how the client wishes to use GeniusVoucher for their voucher-based project. Among the details agreed upon are:
The duration of the project; which is the period that starts with the Project Setup stage and ends after the completion of the Project Closure stage.
The number of smart cards the client wishes to procure. The smart cards are used as vouchers for the beneficiaries as well as personal cards for vendors. The amount usually procured by clients is equal to the number of beneficiaries + number of vendors + 5% (for damaged and lost card replacements). GeniusTags also offers card printing of the client’s template onto the smart cards.
The number of terminal devices that the client wishes to receive. Terminal devices can be provided as rentals or as a purchase.
The training for client staff and vendors that the client wishes to procure. The training for client staff could be one or more units of the training course, depending on the number of staff the client wishes to train. The training for vendors could either be delivered directly to the vendors by GeniusTags trainers or it could be a ToT (training of trainers) training for the client staff, with background support during vendor training sessions by GeniusTags trainers. Depending on the region of the client’s operations, the client can choose to have a remote or a field training.
The support service specs that the client wishes to receive throughout the implementation of the project.