Patroller Incident Roles
To manage the roles patrollers can be assigned on incident reports:
Go to Incident Reports > Patrollers from the side navigation.
Select any existing role name to make changes or delete the role.
Select the New Role button to add a new role.
⚠️ Important: If your resort uses the dispatch module, be sure to mark one role as Lead. This ensures a patroller is assigned a role when they are set as Lead Responder. Only one role can be assigned as Lead.
Patroller Utilization Report
To view patroller utilization data, go to Incident Reports > Patrollers, then select Patroller Utilization at the top of the page.
This report helps identify how often each patroller is assigned specific roles and can highlight over or under-utilization.