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Waivers app: Individual waiver process for adult participant

This guide walks through the waiver completion experience for an adult participant selecting the individual waiver option.

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Written by Nancy Meighan

Completing an individual waiver as an adult

  1. Enter Date of Birth: After selecting Individual, the participant will be prompted to enter their date of birth using the month, day, and year drop-downs. Once selected, the Continue button will become available.

  2. Enter Contact Information: The participant will fill in their contact details and address (if your waiver collects address information).

    • πŸ’‘ Address tip: As the participant begins typing their address, a list of matching results will appear. They can keep typing to narrow down the results, then select the correct address to automatically fill in the remaining address fields.

  3. Answer Additional Questions: If your waiver includes extra questions - such as rental information or emergency contact details - the participant will complete these next. You can choose during waiver setup whether these questions are mandatory.

  4. Continue to the Next Screen: Once all required fields are filled in, the blue Continue button at the bottom of the screen will become active. The participant selects it to proceed.

  5. Add a Photo: If your waiver is configured to collect a participant photo, the next screen will prompt the participant to upload one or give the option to use the device's camera (on a tablet or a mobile phone). Photo guidelines can be added as part of the waiver station setup process.

  6. Review and Sign Each Waiver Screen The participant will now move through each page of the waiver. Here's what to expect:

    • Any page that requires an initial or signature will display a box for the participant to sign in. The Continue button won't activate until the initial or signature has been added.

    • To redo an initial or signature, the participant can select Clear & Sign Again.

    • The back icon in the top left corner allows the participant to return to a previous screen. All initials and signatures will be retained - unless the participant navigates all the way back to the contact information screen, at which point they will be cleared.

  7. Submit the Waiver: On the final screen, the participant will provide their signature to submit. The button will display one of two options:

    • Next Waiver: if the participant selected more than one waiver at the start, they'll now complete the screens for the next one.

    • Finish: if there are no further waivers to complete.

  8. Confirmation Screen: After selecting Finish (or completing all selected waivers), the participant will see a confirmation screen acknowledging their submission.

    • Android and iOS app: The app will then automatically return to the main waiver selection screen, ready for the next participant.

    • Browser: The app will either return to the main waiver selection screen or to a custom redirect page of your property's choosing (configured as part of the waiver station setup).

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