Lift Stop
EDGEauditor has a built-in lift timer that you can run on a mobile device in your lift hut to track how many stoppages you have and the reason for the stoppage. Whether it’s too high of an unload ramp or not enough staff at the load terminal, EDGEauditor will help improve your guest experience and uptime.
Before you can start using the Lift Stop module on the app, you will need to ensure your lifts have been setup on the manager dashboard, along with the lift stop reasons.
Lift Setup (Manager Dashboard)
From a desktop computer, login to the managers dashboard at resort.edgeauditor.com.
From the side navigation, go to Object Categories > Lifts > New Lift Category.
Input the name of each of your lift categories (e.g., Quad) and click the Submit button. Repeat steps #2 and #3 for each additional lift category needed.
Once your lift categories have been setup, go to Objects > Lifts > New Lift.
You will then map the lift, name it and assign it to one of the lift categories you created. You’ll repeat steps #4 and #5 for each lift to be setup.
Lift Stop Reasons (Manager Dashboard)
Once your lifts are setup, you can now proceed with setting up your lift stop reasons.
From the side navigation, go to Lift Log > Lift Stop Reasons > New Lift Stop Reason.
Input the reason for the lift stop (e.g., too many to a chair) and click the Create Lift Stop Reason button. Repeat steps 2 & 3 for each lift stop reason you wish to add.
Now, you’re all set to start using the lift stop module on the EDGEauditor app!
Lift Stop (App)
Login to the EDGEauditor app on your mobile device with your user credentials and resort code.
Tap on the Lift Stop module from the main screen.
Select your lift from the drop-down list (or start to type the lift name to filter the results) and then tap the CONTINUE button.
Tap START to start the clock; when the lift stops, tap STOP and then choose the stop reason from the drop-down list. After you’ve made your selection, tap START to restart the clock.
Repeat steps #3 & #4 as necessary for the lift selected.
When your shift is over, tap the checkmark located in the top right-hand corner to save and submit the log.
Lift Log Reporting (Manager Dashboard)
You can view statistics to see which lifts have the highest number of stoppages, and why (based on the lift stop reasons), so you can identify problem areas easily and make improvements.
From a desktop computer, login to resort.edgeauditor.com.
From the side navigation, go to Lift Log > Lift Logs Report.
The Lift Log Summary report will show by lift, the number of lift stops by reason, time the lift was stopped and overall totals for the lift. By default, the data will show the last seven days. You can use the date selectors at the top of the page to change the date range and then click the blue Filter button to refresh the results.