This article covers the following:

Updating your subscription can be done easily by clicking on your profile icon in the navigation bar and selecting "Subscription and Billing".

Note: You need administration permissions for your account in order to access Subscription and Billing.

Here you can elect to update the number of licences on your plan.

Note: If you want to downgrade your plan, please contact support on support@geoop.com

You will then be redirected to a secure payment portal where you can enter your credit card details.

Changes will be applied on the next bill due date.

As an administrator of a GeoOp account you are able to update the credit card details that GeoOp will charge.

Click on your profile icon in the navigation bar and select "Subscription and Billing".

Here you will see your current payment method and recent invoices. Click on "Update Credit Card".

How do I make a payment?

Secure payments are made by credit card on a monthly basis and we accept both Visa and Mastercard.

Why have I been charged $1 on my credit card?

To ensure your secure credit card details are correct, a $1 charge will be made to you when adding or updating a credit card. This is purely for verification purposes and the $1 charge is immediately refunded to you.

Do your prices include tax?

Our prices exclude tax for all countries, apart from New Zealand (which is set to 15%).

What currency is GeoOp billed in?

We bill in USD, AUD, NZD, EUR or GBP depending on your region. Outside of these regions, the default billing currency is USD.