How to Reset a Password
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Written by Product Team
Updated over a week ago

This article contains:

  • How to reset your own Password

  • How to reset the Password of another user

How to reset your own Password

You can reset your own password by clicking on the "Forgot password" link on the login page or by clicking here. This will fire an email to you, which in turn will ask you to set a new password.

If you cannot remember your GeoOp username or email that you used for the account, please contact support@geoop.com

How to reset the Password of another user

If you have Admin permission you can change the password of another user. Go to Staff > Staff List and find the user that needs a new password.

Type the new password twice (New and Confirm). We don't show you the old password. Under "Current Session Password" type your own password (as an admin user). We confirm here that you have the right to change someone else's password. Make sure to scroll to the bottom and select 'Save' before leaving.

The system will create a new password. Please note that the new password will be required as soon as it's updated. If a device has the old password, the app will automatically log the user out.

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