We can certainly help you try to cancel your cash ISA transfer request. For the best chance of success, we recommend you:
Get in touch with our support team as soon as you can using the in-app chat. You'll find this in the Contact us section on your Profile tab. Or you can email us at hello@getchip.uk.
Reach out to your current provider to ask them to cancel the transfer on their end.
Can Chip guarantee my cancellation request will be successful?
We can't guarantee that your cancellation request will be successful. Since ISA transfers can be processed at any time within the 15 working-day timeframe, we won't be able to stop it if your transfer has already been completed.
Need further help?
If you have any further questions, get in touch with our support team using the in-app chat (this can be found in the Contact Us section on the Profile tab) or by email at hello@getchip.uk for further help.