There are a few reasons why your autosaves might stop unexpectedly. Here are all of the most common causes for this:
Your debit card has expired or will within the next month.
You didn't have a sufficient balance at the time your autosave was generated.
Your autosave settings are preventing the save (e.g. your minimum balance and overdraft protection settings).
Your balance is significantly lower than usual (this can cause autosaves to generate on our end as less than £1, in which case we do not charge them).
You have not selected an account for your autosave to be allocated into (you can check this by going to Profile > Savings Plans > Auto-save Settings).
You have your autosaves allocated to go into an old account, such as Chip+1 which is no longer accepting deposits.
If you don't believe that any of these apply to you, please contact us by going to Profile > Contact Us or by emailing hello@getchip.uk.