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Why are my overdraft settings locked?
Why are my overdraft settings locked?
Kate M avatar
Written by Kate M
Updated over 10 months ago

If you've not connected your bank account (i.e. given your sort code and account number) you will see padlocks near your minimum bank balance and overdraft settings - this is because you require an active bank connection (Chip needs to read an accurate bank balance) to enable these.

Overdraft settings default to ‘off’, so if Chip cannot read a bank balance this means sometimes you may receive an unwanted save in your overdraft. 

Don’t forget, you have the option to cancel any pending save before 3 pm on the same day!

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