Deposits Explained

How to deposit and how long it takes.

Antony avatar
Written by Antony
Updated over a week ago

How To Deposit

Depositing into Chip is simple! Before you make a deposit, please ensure you have a full bank and card connection, as you'll need a linked bank to withdraw. You can check this or add a connection at the top of the profile tab.

Depositing into Savings

To deposit into a savings account, first head over to the Savings tab seen at the bottom of the app. Here you can see a list of Chip's available savings accounts. To deposit, just tap your selected account and click Add Money. You will then be prompted to choose your payment method and confirm the amount you wish to deposit. You might also be prompted to complete a verification of the transaction with your bank.

If the transaction has been charged successfully, you will receive confirmation of this in the app and via email.

Please note that you will only be able to deposit into the Chip Cash ISA when you securely connect your nominated bank account within the Chip app via TrueLayer or when you transfer from one of your Chip savings accounts into the Chip Cash ISA. We’re unable to accept card/wallet deposits or transfers made directly from your bank into this account.

Depositing into Investments

To deposit into investments, go to the Invest tab at the bottom of the app. Here you will first have to select whether you wish to invest using a GIA or an ISA.

Next, you will need to choose which fund you want to invest in. Clicking on each of the available funds will reveal some key information and projections to help you make your choice.

Once done, you can deposit into your fund by tapping "Add Money" where you will be prompted to select your payment method and investment amount. You might also be prompted to complete a verification of the transaction with your bank.

If the transaction has been charged successfully, you will receive confirmation of this in the app and via email.

Please remember, when investing your capital is at risk.

Deposit Timeframes

Depending on the account and deposit method, the length of time a deposit will take to clear can vary. Please see below for the complete deposit times:

Account

Card or Wallet Pay

Bank Transfer (in-app)

Chip Instant Access

1-3 working days

Same day*

Chip Cash ISA

N/A

Same day*

Prize Savings Account

1-3 working days

Same day*

Investments (GIA and ISA)

5-8 working days

1-3 working days

*CHAPS payments may take longer to process. They will arrive in your account in no more than two working days.

Having Trouble Depositing?

If you're struggling to make a successful deposit please find all of the most common causes of this here. If after reading this you're still unable to resolve the issue, please get in touch either using the "Contact Us" section on the profile tab or by emailing hello@getchip.uk.

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