You can pay into your Chip Instant Access Account, Chip Easy Access Account, Chip Cash ISA and Prize Savings Account by manually transferring to your own sort code and account number via another bank.

At Chip, we want to make your payments journey as easy as possible, while continuing to provide an excellent service that’s safe and secure.

In 2022, we launched Faster Payments via Open Banking for our Chip products, and while it’s been a huge success, Open Banking across financial services still has some way to go to be completely seamless for everyone. Particularly in relation to larger payments and restrictive payment limits that vary from bank to bank.

By giving the option to manually transfer from your own bank using a sort code and account number, we're providing a quick and simple solution if you're struggling to make a deposit via open banking.

Please be aware that to enable the manual bank deposit option, you’ll need to link your bank account to Chip through open banking. You can do this in the Profile tab in the app. You must also only make manual bank deposits from this account.

If you have an active bank connection in Chip (the bank account displayed as connected on your Profile tab), you will now be able to see a new payment option available in the deposit flow called ‘Manual Deposit’.

This option is available for the Chip Cash ISA, Chip Instant Access Account, Chip Easy Access Account and the Prize Savings Account. Upon selecting this option, you can view the account name, sort code, account number and unique reference.

You must then confirm that you will only send funds via the bank account you have linked to Chip. We can only accept funds from the linked bank account we have on record, being your nominated bank account. Payments made from another source will be rejected and we’ll need to return your funds.

You can check the account you have linked in the Profile tab in-app.

Copy your details and set up a payee to perform a manual bank transfer from your own banking app (or via web or branch) to send money into your Chip account.

After you have sent the funds they will arrive with Chip, usually instantly via Faster Payments, although in some cases can take up to 2 hours.

Please be aware that your bank might hold the funds for additional checks, particularly if the value of the payment is high.

Chip will then check the payment to make sure:

Once the above is confirmed, we will immediately accept the payment and you’ll see it reflected in your Chip app.

* If your deposit is sent using CHAPS, this might not show in your account instantly. The payment will take no longer than two working days to process.

If for any reason your payment does not match up to one or more of the above scenarios, the funds will be returned to you by the end of the next working day. We’ll endeavour to email you wherever possible if this happens.

We will continue to accept payments from your linked account even if your Open Banking connection expires, just reconnect your account via the profile tab in-app to continue getting the best experience from Chip.

If you connect a new bank account to Chip at any time, please use that new account to manually deposit funds into Chip. You can only ever have one linked bank account with Chip, if you’re unsure about which account this is, it’s displayed in your profile tab.

We can only offer this service for the Prize Savings Account, Chip Cash ISA, Chip Easy Access Account and Chip Instant Access Account. All four products are powered by our partner bank ClearBank who support this method of receiving deposits.

No, per the terms and conditions of the accounts, you cannot use your Chip Cash ISA, Chip Instant Access Account, Chip Easy Access Account or Prize Savings Account for anything other than receiving payments from your linked bank account only. You will not be able to have your salary paid into this account, create direct debits, nor any other types of payments sent or received.

You first have to make a deposit of at least £1 to open a Prize Savings Account, Chip Instant Access account, Chip Cash ISA or Chip Easy Access Account for a sort code and account number to be generated for you. Please make a deposit via one of the available in-app methods. Please also ensure you are running the latest version of the app.

If you have further questions about manual bank transfers or anything else, please speak with our customer service team either via the in-app chat (found on the profile tab ‘contact us’) or by emailing hello@getchip.uk.