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Lost or stolen mobile phone

What to do if your device has been lost or stolen

Ryan avatar
Written by Ryan
Updated this week

If your device has been lost or stolen, please get in touch with us right away. Your security is our top priority, and we can take immediate steps to protect your funds.

To report any suspected fraud, security concerns, or a lost/stolen device, please complete our dedicated form here.


Our team will review the details you provide and be in touch with you shortly to guide you through the next steps.

For any urgent updates or additional information after completing the form, you can also reach us directly at Secure@getchip.uk.

If you believe you have been scammed, defrauded, or have experienced cybercrime, we also urge you to report it to Action Fraud.

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