After you've submitted your offer, if the listing agent is using GIC they will receive it immediately and be able to interact with it. They now have the option to Accept, Reject, or Counter your finalized offer and you will receive notifications from the system if/when they do any of these.
Withdrawing your offer:
You may withdraw your offer at any time — once elected this cannot be undone. Withdrawing does not erase the record of your offer, but rather turns your offer into a locked read-only contract that will be available to both you and the listing agent for data preservation.
Within a submitted offer, click the Withdraw button at the top right;
Read the warning and elect to withdraw if you wish.
If you wish to re-submit the offer, you can click Duplicate to copy to a new offer where you can change details for resubmission. You will be given the option to copy people and documents to the new transaction.
Receiving a Counterproposal:
If the listing agent sends you a counterproposal, carefully review any advise your client on whether they should accept or not. If they accept and sign, the contract details within the counterproposal (and any updated dates & deadlines) now supersede those in the Contract to Buy and Sell.
If you wish to accept a counterproposal, initiate acceptance by clicking the
...button under the actions column in the Offers table. You and your client will both need to execute the counterproposal to accept it.If you do NOT wish to accept the counterproposal, the best way to counter a counterproposal is to withdraw your existing offer and submit a new Contract to Buy & Sell to the listing with the updated details.
Having your offer rejected:
If the listing agent rejects your offer, you will be notified by the system. At that point, if you wish to submit a new offer you can duplicate your rejected offer to copy forward existing people/documents in order to streamline your workflow OR you can start new with a blank transaction.
Having your offer accepted:
If the listing agent accepts your offer, you'll be notified by the system and your transaction status will automatically be updated to 'Under Contract.'
The final contract dates and deadlines will now populate in your home dashboard as well as in your transaction page.
If you wish to export these to an external calendar click the Export button next to the Dates & Deadlines table in the transaction.
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