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How do I report a bug or issue with a question?
How do I report a bug or issue with a question?

If you see a question or skill type that doesn't seem to be functioning the way you would expect, please let us know!

Updated over a week ago

The most important piece of information to include when reporting a bug is the Skill Code.  This can be found in many places.  In the teacher app, you will find it any place that you can view a sample problem (from student's current problem, from the Spiral Review report, or from the WORK screen).

In the student app, it can be found under the selected problem or from Statistics in the student menu.  

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Click the student menu.

Choose Statistics.


You can send us a message via green chat bubble, with the Skill Code and a description of the problem. Screenshots are always helpful as well.  

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