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Why is my student receiving an error message about their username?
Why is my student receiving an error message about their username?
Updated over 4 months ago

GMM usernames and passwords must be unique and are case sensitive.

If a student receives a message that a username is taken, the student may already have GMM credentials. If so, the teacher should use SEARCH FOR STUDENT to add the student to the class.

If a teacher uses SEARCH FOR STUDENT and receives a duplicate student warning, pay heed to the warning.

SEARCH FOR STUDENT is a button that allows a teacher to add students (with GMM credentials) from their district to a class.

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