FAQs

Find the answers to all the frequent questions. We will keep updating this list!

Kabandi Saikia avatar Ash Jain avatar Tharun Joseph avatar +2
24 articles in this collection
Written by Kabandi Saikia, Ash Jain, Tharun Joseph and 2 others

Why is Maximum Attendee count not getting updated in the Class schedule?

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

What is the difference between active clients, inactive clients, and lead?

client tags
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Not able to change the start date of a class

how to change the start date of the class
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Why are my Class Schedules not showing up?

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Why is the Trainer's name not getting updated in the Class schedule & Auto-Emails?

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Notification Emails

Use notification emails to deliver all your notifications to a secondary mailbox or to a specific team member.
Ash Jain avatar
Written by Ash Jain
Updated over a week ago

How to add a new Staff Member

Ash Jain avatar
Written by Ash Jain
Updated over a week ago

Set up a custom subdomain domain using a CNAME

Set up a custom sub-domain for your Omnify Service Store with a CNAME
Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

Introductory Video

Gain maximum client interaction with a welcoming video for your customers when they see your Service Store
Arjun Menon avatar
Written by Arjun Menon
Updated over a week ago

How to change or edit class timings?

Make changes to all schedules of your classes.
Arjun Menon avatar
Written by Arjun Menon
Updated over a week ago

Integrating Wordpress with Omnify

Learn to integrate Wordpress with the Omnify service store using the WordPress Plug-in
Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to view cancelled classes

Here is how you can view your cancelled classes.
Akshita Ostwal avatar
Written by Akshita Ostwal
Updated over a week ago

Access of the platform to team members

The access of the platform can be restricted to team members as and how required.
Arjun Menon avatar
Written by Arjun Menon
Updated over a week ago

I have changed my Businesses' Name, but it's not changed in the emails?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to disable or remove logo from service store?

Akshita Ostwal avatar
Written by Akshita Ostwal
Updated over a week ago

What is Family Sharing

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to cancel your subscription?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to export customer list

Akshita Ostwal avatar
Written by Akshita Ostwal
Updated over a week ago

How to set-up recurring Class packs?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to use Class pack for Unlimited Class access?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to add credits to a customers account manually

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

Can I hide active services from the service store?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to use cloud POS to make bookings?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to change attendees in a class?

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago