Will my medication arrive cold? (Semaglutide)
For medications that require refrigeration, we use cold-shipping methods with overnight delivery to ensure they arrive safely. If the medication arrives warm, it should still be stable, but we recommend refrigerating it as soon as possible.
If your Semaglutide Injectable medication was left in the heat for up to 7 days, you can refrigerate it immediately and continue using it for the duration of your treatment. The effectiveness is not reduced as long as it is refrigerated and used within the prescribed period.
For specific details about your prescription’s stability, please contact us directly by:
Calling 833-689-1042.
Messaging us through your patient portal.
Emailing support@getthinusa.com.
Will my medication arrive cold? (Tirzepatide)
For medications that require refrigeration, we use cold-shipping methods with overnight delivery to ensure they arrive safely. If the medication arrives warm, it should still be stable, but we recommend refrigerating it as soon as possible.
If your Tirzepatide Injectable medication was left out at room temperature, you can refrigerate it and continue using it for the duration of your treatment. The effectiveness is not reduced as long as it is refrigerated and used within the prescribed period. Studies are currently being conducted for Tirzepatide Injectables under extreme heat conditions.
For specific details about your prescription’s stability, please contact us directly by:
Calling 833-689-1042.
Messaging us through your patient portal.
Emailing support@getthinusa.com.