If you're locked out of your account and can't get back in, we're here to help! Reach out to our customer support team by emailing hello@getbits.app or calling us at 0207 438 2090 (Monday to Friday, 9 am - 6 pm).

After a quick verification of your name and address for security purposes, our fantastic support agents will investigate the issue and work with our engineers to get you back in.