There are three ways you can contact customer support at Canopy:
Phone
Email
Chat
📞 By Phone
If you have an existing Canopy account, click the Profile icon in the bottom-left corner of your screen to view our support phone number.
Canopy Support is available by phone Monday through Friday, 8:00 AM – 5:00 PM MT. Extended phone support hours are offered during tax season.
📧 By Email
For help via email, contact us at support@canopytax.com.
Our team is available Monday through Friday, 6:00 AM – 6:00 PM MT, with extended email support hours during tax season.
💬 By Chat
Chat with Canopy Support for quick assistance, available Monday through Friday, 6:00 AM – 6:00 PM MT. Extended hours are available during tax season.
To start a chat:
Click your profile picture or initials in the global navigation bar.
Select Chat with Support.
Click Ask a question.
Type your message to begin chatting with our team.
