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Connecting Guru with other Tools
Connecting Guru with other Tools
Use Guru where you already are working.
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55 articles in this collection
Written by
Maria Matysik,
Devon O'Dwyer,
Caroline Krueger
and 1 other
API
How to access Guru's API Documentation
Check out our Developer Network for comprehensive API documentation.
Written by
Caroline Krueger
Updated over a week ago
How to obtain your API Credentials
Leverage our API with these key credentials.
Written by
Caroline Krueger
Updated over a week ago
Re-issuing an API Token
Read on to learn how to re-issue your token.
Written by
Caroline Krueger
Updated over a week ago
API User and Collection Tokens
How to know the difference between a user and Collection token and to understand permissions and API use.
Written by
Devon O'Dwyer
Updated over a week ago
Atlassian
Confluence: Knowledge Sync
Easily sync assets from Confluence and empower your team with a unified Guru knowledge base.
Written by
Caroline Krueger
Updated over a week ago
Using Jira and Guru
How to best leverage Guru with Jira
Written by
Caroline Krueger
Updated over a week ago
Extension (AI Suggest & Knowledge Triggers)
Using Knowledge Clipper
Knowledge Clipper allow users to easily create knowledge from any page and search your Guru knowledge base in just two clicks.
Written by
Kassidy Butler
Updated over a week ago
AI Suggest Text Feature Descriptions
AI Suggest makes relevant Card suggestions to you as you work
Written by
Devon O'Dwyer
Updated over a week ago
Setting up AI Suggest Text
Setting up AI Suggest is easy and makes a big impact for your team.
Written by
Devon O'Dwyer
Updated over a week ago
Knowledge Triggers: Overview
No more searching. Guru surfaces knowledge when and where your team needs it.
Written by
Caroline Krueger
Updated over a week ago
Setting Up & Editing Knowledge Triggers
Guru can be configured to suggest specific Cards to your team based on the webpage they are viewing.
Written by
Caroline Krueger
Updated over a week ago
Setting Up and Using Pins
Learn how to push content to your team's fingertips as they view specific websites.
Written by
Caroline Krueger
Updated over a week ago
Integration Features
Knowledge Sync: Overview
The Guru Knowledge Sync feature enables you to sync knowledge over from other content sources into Guru.
Written by
Caroline Krueger
Updated over a week ago
Ticket Linking in LivePerson and Zendesk
Card linking functionality enables Guru users to link a Card to a support ticket
Written by
Caroline Krueger
Updated over a week ago
Box
How to embed assets from Box
Learn how to bring files from Box and embed them into Guru Cards
Written by
Caroline Krueger
Updated over a week ago
Drift
Drift: AI Suggest, Knowledge Triggers
Connect your team's knowledge directly with Drift.
Written by
Caroline Krueger
Updated over a week ago
Dropbox
How to add assets from Dropbox
Learn how to add files from Dropbox in Guru Cards
Written by
Caroline Krueger
Updated over a week ago
Firefox
Does Guru offer a Firefox Extension?
As of August 2020, Guru has deprecated our Firefox Extension. Read on to learn more about how we came to this decision.
Written by
Caroline Krueger
Updated over a week ago
Freshworks
Freshworks: AI Suggest, Knowledge Triggers
Integrate with Freshworks to circulate your knowledge wherever you need.
Written by
Caroline Krueger
Updated over a week ago
Front
Front: Guru Plug-In
The Guru Plug-In in the Front app will empower your sales reps or support agents to access relevant information where they work.
Written by
Caroline Krueger
Updated over a week ago
Google
Chrome: Guru Browser Extension
Guru's Google Chrome browser extension ensures you have a layer of verified knowledge on top of the apps you use everyday.
Written by
Caroline Krueger
Updated over a week ago
Guru for Gmail
Guru for Gmail can help your team access & capture its collective intelligence without ever leaving your inbox.
Written by
Caroline Krueger
Updated over a week ago
GoSquared
GoSquared: AI Suggest
Guru's integration with GoSquared proactively surfaces knowledge to your team so they can respond with confidence.
Written by
Caroline Krueger
Updated over a week ago
Intercom
Intercom: AI Suggest, Knowledge Triggers
Guru's integration with Intercom proactively allows you to surface content and coach your team without leaving your workflow.
Written by
Caroline Krueger
Updated over a week ago
Kustomer
Kustomer: AI Suggest, Knowledge Triggers
Guru's AI Suggest capabilities in Kustomer can surface knowledge to agents so they can respond with confidence.
Written by
Caroline Krueger
Updated over a week ago
LivePerson
LivePerson's LiveEngage: AI Suggest
Guru's integration with LiveEngage surfaces knowledge to your team so they can respond with confidence.
Written by
Caroline Krueger
Updated over a week ago
LiveChat
LiveChat: AI Suggest
Guru's integration with LiveChat surfaces knowledge to your team so they can respond with confidence.
Written by
Caroline Krueger
Updated over a week ago
Microsoft
Microsoft Outlook: Guru Add-In
The Guru Add-in for Microsoft Outlook brings your team's collective knowledge right to your Outlook inbox.
Written by
Caroline Krueger
Updated over a week ago
Microsoft Teams Integration Overview
Use Guru in Teams to access & share your collective knowledge right in your workflow.
Written by
Maria Matysik
Updated over a week ago
Setting Up Microsoft Teams Integration (Guru's app for Microsoft Teams)
With our Guru app for Teams, your team can search and surface all of your team's knowledge, right in your workflow.
Written by
Maria Matysik
Updated over a week ago
Embedding assets from Sharepoint and OneDrive
Learn how to embed assets from Sharepoint or OneDrive into Guru Cards
Written by
Caroline Krueger
Updated over a week ago
Partner Built Integration
Iorad: Partner Built Integration
Iorad has built an integration that allows Iorad users to publish tutorials from Iorad directly into Guru as a new Card.
Written by
Caroline Krueger
Updated over a week ago
MaestroQA: Partner Built Integration
MaestroQA has built an integration that allows a user to more seamlessly recommend content from Guru within their dashboard.
Written by
Caroline Krueger
Updated over a week ago
Salesforce for Sales
Content Performance: Overview
Use Content Performance to analyze how your customers and prospects are interacting with sent Guru content.
Written by
Caroline Krueger
Updated over a week ago
Guru + Salesforce Sales Cloud
Guru <> Salesforce Sales Cloud helps you understand what assets are most valuable at particular stages of the buyer's journey.
Written by
Caroline Krueger
Updated over a week ago
Salesforce Sales Cloud: Content Performance
Guru's Content Performance provides visibility into how your prospects are engaging with the content your team is sending.
Written by
Caroline Krueger
Updated over a week ago
Content Performance: Salesforce Event Integration
Understand how Guru Content Performance activity directly correlates to interactions with prospects.
Written by
Caroline Krueger
Updated over a week ago
Sending Tracked Content
Create trackable links within Guru to send to your prospects.
Written by
Caroline Krueger
Updated over a week ago
Setting Up Trackable Links for Email Campaigns
With Content Performance you can track when your prospects are engaging with your assets in Guru.
Written by
Caroline Krueger
Updated over a week ago
Salesforce for Support
Salesforce Knowledge: Knowledge Sync
Easily sync content from Salesforce and empower your team with a unified Guru knowledge base.
Written by
Caroline Krueger
Updated over a week ago
Salesforce Service Cloud: Knowledge Sync, AI Suggest, Knowledge Triggers
Guru's extensive Salesforce Service Cloud integration enables users to unify their Salesforce Knowledge with Guru.
Written by
Caroline Krueger
Updated over a week ago
Slack
Setting Up Slack Integration (Guru's app for Slack)
Use Guru's Slack integration to create and share knowledge organically without leaving your conversation.
Written by
Caroline Krueger
Updated over a week ago
Setting Up Guru Activity Feeds in Slack
Activity feeds allow your team to seamlessly integrate new information from Guru right into Slack.
Written by
Caroline Krueger
Updated over a week ago
Slack Integration Permissions Explained
Learn more about what permission the Guru app for Slack requests and why.
Written by
Caroline Krueger
Updated over a week ago
SnapEngage
SnapEngage: AI Suggest
Guru's integration with SnapEngage surfaces knowledge to your team so they can respond with confidence.
Written by
Caroline Krueger
Updated over a week ago
Workato
How to set up Workato and Guru
How to set up the Workato app for Guru
Written by
Devon O'Dwyer
Updated over a week ago
Workato permissions and FAQs
How permissions work with Workato and FAQs
Written by
Devon O'Dwyer
Updated over a week ago
Workato triggers, actions, and workflows
Here are the triggers, actions, and sample workflows you can use in Workato
Written by
Devon O'Dwyer
Updated over a week ago
Zapier
How to set up Guru's Zapier App
How to set up the Zapier app
Written by
Devon O'Dwyer
Updated over a week ago
Zapier permissions and FAQs
Here are the permissions you need for Zapier and FAQs
Written by
Devon O'Dwyer
Updated over a week ago
Zapier triggers, actions, and workflows
Here are the Zapier triggers you can use and example workflows
Written by
Devon O'Dwyer
Updated over a week ago
Troubleshooting Guru's Zapier App
Here are tips and tricks on how to troubleshoot Zapier and Guru
Written by
Devon O'Dwyer
Updated over a week ago
Zendesk
Zendesk Integration: Migration, Knowledge Sync, AI Suggest, Knowledge Triggers, Ticket Linking
Guru's extensive Zendesk integration enables users to unify their Zendesk Guide articles with Guru.
Written by
Caroline Krueger
Updated over a week ago
Zendesk: Knowledge Sync
Guru's extensive Zendesk integration enables users to sync and unify their Zendesk Guide articles with Guru.
Written by
Caroline Krueger
Updated over a week ago
Scribe
How to add Scribes to Guru Cards
Learn how to embed Scribe guides into Guru Cards.
Written by
Caroline Krueger
Updated over a week ago