Connecting Guru with other Tools

API

How to access Guru's API Documentation

Check out our Developer Network for comprehensive API documentation.

Written by Caroline Krueger
Updated over a week ago

How to obtain your API Credentials

Leverage our API with these key credentials.

Written by Caroline Krueger
Updated over a week ago

Re-issuing an API Token

Read on to learn how to re-issue your token.

Written by Caroline Krueger
Updated over a week ago

API User and Collection Tokens

How to know the difference between a user and Collection token and to understand permissions and API use.

Written by Devon O'Dwyer
Updated over a week ago

Atlassian

Confluence: Knowledge Sync

Easily sync assets from Confluence and empower your team with a unified Guru knowledge base.

Written by Caroline Krueger
Updated yesterday

Using Jira and Guru

How to best leverage Guru with Jira

Written by Caroline Krueger
Updated over a week ago

Extension (AI Suggest & Knowledge Triggers)

Using Knowledge Clipper

Knowledge Clipper allows you to capture any information on the web and search your Guru knowledge base in just two clicks.

Written by Cassie Haughey
Updated over a week ago

AI Suggest Text Overview

See relevant Guru Cards suggested while you work

Written by Devon O'Dwyer
Updated over a week ago

Set up AI Suggest Text

Learn how to turn on and configure AI Suggest Text

Written by Devon O'Dwyer
Updated over a week ago

Knowledge Triggers: Overview

No more searching. Guru surfaces knowledge when and where your team needs it.

Written by Caroline Krueger
Updated over a week ago

Setting Up & Editing Knowledge Triggers

Guru can be configured to suggest specific Cards to your team based on the webpage they are viewing.

Written by Caroline Krueger
Updated over a week ago

Setting Up and Using Pins

Learn how to push content to your team's fingertips as they view specific websites.

Written by Caroline Krueger
Updated over a week ago

Integration Features

Knowledge Sync: Overview

The Guru Knowledge Sync feature enables you to sync knowledge over from other content sources into Guru.

Written by Caroline Krueger
Updated yesterday

Ticket Linking in LivePerson and Zendesk

Card linking functionality enables Guru users to link a Card to a support ticket

Written by Caroline Krueger
Updated over a week ago

Box

How to embed assets from Box

Learn how to bring files from Box and embed them into Guru Cards

Written by Caroline Krueger
Updated over a week ago

Drift

Drift: AI Suggest, Knowledge Triggers

Connect your team's knowledge directly with Drift.

Written by Caroline Krueger
Updated over a week ago

Dropbox

How to add assets from Dropbox

Learn how to add files from Dropbox in Guru Cards

Written by Caroline Krueger
Updated over a week ago

Firefox

Does Guru offer a Firefox Extension?

As of August 2020, Guru has deprecated our Firefox Extension. Read on to learn more about how we came to this decision.

Written by Caroline Krueger
Updated over a week ago

Freshworks

Freshworks: AI Suggest, Knowledge Triggers

Integrate with Freshworks to circulate your knowledge wherever you need.

Written by Caroline Krueger
Updated over a week ago

Front

Front: Guru Plug-In

The Guru Plug-In in the Front app will empower your sales reps or support agents to access relevant information where they work.

Written by Caroline Krueger
Updated over a week ago

Google

Chrome: Guru Browser Extension

Guru's Google Chrome browser extension ensures you have a layer of verified knowledge on top of the apps you use everyday.

Written by Caroline Krueger
Updated over a week ago

Guru for Gmail

Guru for Gmail can help your team access & capture its collective intelligence without ever leaving your inbox.

Written by Caroline Krueger
Updated over a week ago

GoSquared

GoSquared: AI Suggest

Guru's integration with GoSquared proactively surfaces knowledge to your team so they can respond with confidence.

Written by Caroline Krueger
Updated over a week ago

Intercom

Intercom: AI Suggest, Knowledge Triggers

Guru's integration with Intercom proactively allows you to surface content and coach your team without leaving your workflow.

Written by Caroline Krueger
Updated over a week ago

Kustomer

Kustomer: AI Suggest, Knowledge Triggers

Guru's AI Suggest capabilities in Kustomer can surface knowledge to agents so they can respond with confidence.

Written by Caroline Krueger
Updated over a week ago

LivePerson

LivePerson's LiveEngage: AI Suggest

Guru's integration with LiveEngage surfaces knowledge to your team so they can respond with confidence.

Written by Caroline Krueger
Updated over a week ago

LiveChat

LiveChat: AI Suggest

Guru's integration with LiveChat surfaces knowledge to your team so they can respond with confidence.

Written by Caroline Krueger
Updated over a week ago

Microsoft

Microsoft Outlook: Guru Add-In

The Guru Add-in for Microsoft Outlook brings your team's collective knowledge right to your Outlook inbox.

Written by Caroline Krueger
Updated over a week ago

Microsoft Teams Integration Overview

Use Guru in Teams to access & share your collective knowledge right in your workflow.

Written by Maria Matysik
Updated over a week ago

Setting Up Microsoft Teams Integration (Guru's app for Microsoft Teams)

With our Guru app for Teams, your team can search and surface all of your team's knowledge, right in your workflow.

Written by Maria Matysik
Updated over a week ago

Embedding assets from Sharepoint and OneDrive

Learn how to embed assets from Sharepoint or OneDrive into Guru Cards

Written by Caroline Krueger
Updated over a week ago

Partner Built Integration

Iorad: Partner Built Integration

Iorad has built an integration that allows Iorad users to publish tutorials from Iorad directly into Guru as a new Card.

Written by Caroline Krueger
Updated over a week ago

MaestroQA: Partner Built Integration

MaestroQA has built an integration that allows a user to more seamlessly recommend content from Guru within their dashboard.

Written by Caroline Krueger
Updated over a week ago

Salesforce for Sales

Content Performance: Overview

Use Content Performance to analyze how your customers and prospects are interacting with sent Guru content.

Written by Caroline Krueger
Updated over a week ago

Guru + Salesforce Sales Cloud

Guru <> Salesforce Sales Cloud helps you understand what assets are most valuable at particular stages of the buyer's journey.

Written by Caroline Krueger
Updated over a week ago

Salesforce Sales Cloud: Content Performance

Guru's Content Performance provides visibility into how your prospects are engaging with the content your team is sending.

Written by Caroline Krueger
Updated over a week ago

Content Performance: Salesforce Event Integration

Understand how Guru Content Performance activity directly correlates to interactions with prospects.

Written by Caroline Krueger
Updated over a week ago

Sending Tracked Content

Create trackable links within Guru to send to your prospects.

Written by Caroline Krueger
Updated over a week ago

Setting Up Trackable Links for Email Campaigns

With Content Performance you can track when your prospects are engaging with your assets in Guru.

Written by Caroline Krueger
Updated over a week ago

Salesforce for Support

Salesforce Knowledge: Knowledge Sync

Easily sync content from Salesforce and empower your team with a unified Guru knowledge base.

Written by Caroline Krueger
Updated over a week ago

Salesforce Service Cloud: Knowledge Sync, AI Suggest, Knowledge Triggers

Guru's extensive Salesforce Service Cloud integration enables users to unify their Salesforce Knowledge with Guru.

Written by Caroline Krueger
Updated over a week ago

Slack

Setting Up Slack Integration (Guru's app for Slack)

Use Guru's Slack integration to create and share knowledge organically without leaving your conversation.

Written by Caroline Krueger
Updated over a week ago

August 2022 - Guru’s App for Slack Updates and Reinstall Instructions

Guru is making updates to our App for Slack which requires all teams to reinstall the Guru and Slack connection.

Written by Winifred Penkethman
Updated over a week ago

Setting Up Guru Activity Feeds in Slack

Activity feeds allow your team to seamlessly integrate new information from Guru right into Slack.

Written by Caroline Krueger
Updated today

Using the "help admin" command in Slack

Learn how to access Guru's Slackbot settings using the "help admin" command.

Written by Winifred Penkethman
Updated today

Slack Integration Permissions Explained

Learn more about what permission the Guru app for Slack requests and why.

Written by Caroline Krueger
Updated over a week ago

SnapEngage

SnapEngage: AI Suggest

Guru's integration with SnapEngage surfaces knowledge to your team so they can respond with confidence.

Written by Caroline Krueger
Updated over a week ago

Workato

How to set up Workato and Guru

How to set up the Workato app for Guru

Written by Devon O'Dwyer
Updated over a week ago

Workato permissions and FAQs

How permissions work with Workato and FAQs

Written by Devon O'Dwyer
Updated over a week ago

Workato triggers, actions, and workflows

Here are the triggers, actions, and sample workflows you can use in Workato

Written by Devon O'Dwyer
Updated over a week ago

Zapier

How to set up Guru's Zapier App

How to set up the Zapier app

Written by Devon O'Dwyer
Updated over a week ago

Zapier permissions and FAQs

Here are the permissions you need for Zapier and FAQs

Written by Devon O'Dwyer
Updated over a week ago

Zapier triggers, actions, and workflows

Here are the Zapier triggers you can use and example workflows

Written by Devon O'Dwyer
Updated over a week ago

Troubleshooting Guru's Zapier App

Here are tips and tricks on how to troubleshoot Zapier and Guru

Written by Devon O'Dwyer
Updated over a week ago

Zendesk

Zendesk Integration: Migration, Knowledge Sync, AI Suggest, Knowledge Triggers, Ticket Linking

Guru's extensive Zendesk integration enables users to unify their Zendesk Guide articles with Guru.

Written by Caroline Krueger
Updated over a week ago

Zendesk: Knowledge Sync

Guru's extensive Zendesk integration enables users to sync and unify their Zendesk Guide articles with Guru.

Written by Caroline Krueger
Updated over a week ago

Scribe

How to add Scribes to Guru Cards

Learn how to embed Scribe guides into Guru Cards.

Written by Caroline Krueger
Updated over a week ago