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Reporting technical issues

Contact our support team

Email us directly at info@getimin.app

What to include in your email

Help us resolve your issue quickly by providing:

  • Your account email address

  • Description of the problem

  • What you were trying to do when it occurred

  • Your device type (iPhone or Android)

  • App version (found in Settings → Account Settings)

  • Any error messages you saw

  • How often the issue happens

Before contacting support

Try these quick fixes:

  1. Close and restart the app

  2. Check your internet connection

  3. Update to the latest app version

  4. Restart your phone

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