We need to add new people to our Team. How will that be billed?
We'll make a one-time, prorated charge for this person's seat based on the remainder of your billing cycle.
What about when we remove people?
When you remove people, their seats will remain open in your Team until the next billing cycle. If you have an open seat when adding a new person, you won't be charged.
What happens if I cancel?
You're free to cancel any time! When you do, your current plan will last until the end of your billing cycle.
What is your refund policy?
We have a 100% satisfaction guarantee. If for any reason, you're not satisfied with your purchase, simply let us know within 30 days and we'll be happy to issue you a full refund.
Do you accept Paypal?
Right now we require payment via credit card. We will be adding Paypal as an option in the future, however, this is not on our immediate roadmap.
How do I switch from a monthly plan to an annual plan (and vice versa)?
Please reach out to our support team at email@example.com and we'll be happy to assist you with this!