We need to add new people to our Team. How will that be billed?

  • We'll make a one-time, prorated charge for this person's seat based on the remainder of your billing cycle.

What about when we remove people?

  • When you remove people, their seats will remain open in your Team until the next billing cycle. If you have an open seat when adding a new person, you won't be charged.

What happens if I cancel?

  • You're free to cancel any time! When you do, your current plan will last until the end of your billing cycle.

What is your refund policy?

  • We have a 100% satisfaction guarantee. If for any reason, you're not satisfied with your purchase, simply let us know within 30 days and we'll be happy to issue you a full refund.

Do you accept Paypal?

  • Right now we require payment via credit card. We will be adding Paypal as an option in the future, however, this is not on our immediate roadmap.

How do I switch from a monthly plan to an annual plan (and vice versa)?

  • Please reach out to our support team at support@getinfill.com and we'll be happy to assist you with this!

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